Shipping policy
SNG Fitness Shipping Policy
Last Updated: 16/03/2025
At SNG Fitness, we aim to provide fast and reliable delivery for all orders. Please review our shipping options and policies below.
Shipping Options & Costs
We use Evri and DPD to fulfill UK mainland orders. Costs starting at £3.99
Next-day delivery is not guaranteed. While we strive to deliver orders as quickly as possible, unforeseen delays with couriers may occur.
Order Processing Times
- Orders are typically processed within 1 business day (Monday to Friday, excluding public holidays).
- Orders placed after 18:00 (GMT) will be processed the next business day.
Delivery & Tracking
- Once your order has been dispatched, you will receive a tracking number via email.
- Delivery times are estimated and may be affected by courier delays, weather conditions, or peak periods.
Shipping Restrictions
- We currently ship to the United Kingdom exclusively.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at help@sngcollective.co.uk, and we’ll assist you in tracking your package.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and order details so we can resolve the issue promptly.
For any further shipping inquiries, feel free to reach out to our support team at help@sngcollective.co.uk.